Malcom! Merchants' best companion.

Create unmatched personalized customer experiences.

Explore the benefits of the QSS Customer Experience platform - Malcom.

As part of the QSS Customer Experience modular structure, Malcom consists of front and backend applications, mobile applications, and APIs, allowing merchants easy integration with their existing merchants' infrastructure and other 3rd party software.
Choose from a vast range of modules: Marketing, Loyalty
CMS with powered analytics and machine learning create right-time mobile connections based on an individual's behaviors, history, preferences, and location.
● With Customer management, you can quickly onboard new customers and start following their customer journey.● Marketing and campaign management module-easily create, send and track email marketing campaigns with custom templates and closed-loop reporting, all without the need for deep coding.● Implement individual loyalty scenarios with the Loyalty module & Leverage advanced analytics.